Customized solutions – from manual to highly automated processes

The ongoing shift in consumer behavior towards e-commerce is leading to smaller order sizes, shorter delivery and throughput times, and complex returns processing. Added to this, growth rate forecasts are now levelling out, there is a shortage of skilled labor, and suitable premises are often difficult to find. Together, these factors are driving a need for more automation and intelligent IT solutions.


Logistics handling and the related space requirements are influenced by a range of factors: a wide variety of product groups, many different business models and omni-channel distribution.

Our industry-specific services:

  • ​​​​​​Assessing the logistics network required to fulfil sales plans, individual product lines and sales channels
  • Developing and optimizing omni-channel structures
  • Strategic consideration of the IT structure and processes
  • Development of dashboards to control sales channels
  • Technology screening / development of automation strategies
  • Planning, tendering and implementing specific individual projects
  • Further development of existing structures, e.g. new constraints (performance, capacity, products, processes)
  • Optimizing operations (costs, quality) 
  • Flexible process design for peak seasons, Black Friday, etc.

Added value

Applying latest trends and technologies to changing flexibility and scalability requirements


Everything from a single source: in-house expertise in logistics, architecture, automation and IT


Application of best practices from extensive reference projects


Optimizing value-added services through intelligent processes and involving trusted partners


Your contact
io Standortleiter Dortmund Frank Czaja
Dr. Frank Czaja
Business Unit Manager